Kirill Tšernov · December 8, 2017 Can a Queue System Improve Customer Experience?
For all the talk about the uses of queue management system... Can it help you improve customer experience? Find out in our article! (But the answer is yes.)
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Kirill Tšernov · December 5, 2017 3 Things to Keep in Mind When Building a CX Strategy
If you don't want your customer experience efforts to go in vain, you need to build a solid CX strategy. Here are 3 things you should keep in mind!
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Kirill Tšernov · December 1, 2017 Disney and the Art of Queuing
As an entertainment empire, Disney knows a thing or two on how to keep customers happy and engaged despite long wait times. Take a cue from the Big Mouse.
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Kirill Tšernov · November 30, 2017 EyeSite Gives You the Best Eye Care Experience
Good customer service is as important in the eye care industry as it is in retail. Is your eye care business ready to provide great patient experience?
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Kirill Tšernov · November 28, 2017 GeekHampton Retail Queue Management Solution
GeekHampton uses Qminder retail queue management to improve in-store customer experiences and better serve its visitors.
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Kirill Tšernov · November 24, 2017 How to Make Customer Service Personal
Each customer is an individual, with their own preferences. How do you adapt your services to their needs and make their customer experiences feel personal?
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