Kirill Tšernov · December 5, 2017 3 Things to Keep in Mind When Building a CX Strategy
If you don't want your customer experience efforts to go in vain, you need to build a solid CX strategy. Here are 3 things you should keep in mind!
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Kirill Tšernov · December 1, 2017 Disney and the Art of Queuing
As an entertainment empire, Disney knows a thing or two on how to keep customers happy and engaged despite long wait times. Take a cue from the Big Mouse.
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Kirill Tšernov · November 30, 2017 EyeSite Gives You the Best Eye Care Experience
Good customer service is as important in the eye care industry as it is in retail. Is your eye care business ready to provide great patient experience?
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Kirill Tšernov · November 28, 2017 GeekHampton Retail Queue Management Solution
GeekHampton uses Qminder retail queue management to improve in-store customer experiences and better serve its visitors.
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Kirill Tšernov · November 24, 2017 How to Make Customer Service Personal
Each customer is an individual, with their own preferences. How do you adapt your services to their needs and make their customer experiences feel personal?
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Kirill Tšernov · November 22, 2017 Santa Photography Virtual Queue System
Santa photography is made easier with the Qminder queue management, and improves the waiting experience for all visitors wanting to take a photo with Santa Claus.
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