Hyun Lee · July 20, 2015 10 Hacks to Improve Retail Customer Service
10 hacks you didn’t know you need to improve retail customer service. Find out how to use a queue management system to improve CX.
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Hyun Lee · July 17, 2015 How understanding customers increases stores revenue
Increasing sales and revenue in retail store through customer service. Running a small retail brick and mortar business.
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Hyun Lee · June 25, 2015 3 Steps to Increased Retail Experience
Free template for retail managers. Simple steps on how to increase retail experience.
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Hyun Lee · May 27, 2015 Long wait time can reduce add-on sales
Add-on sales, or upselling, might take up a large part of the revenue a business makes. Long wait time can reduce add-on sales.
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Hyun Lee · May 13, 2015 The Age of the Customer Matters
How do you manage customers of various age groups? It matters if your customer is 25 or 35 years old.
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Hyun Lee · April 28, 2015 How to Make Queues Shorter
Having a queue means you have clients, but you may be missing out on sales. Improve customer service and experience to make waiting times better.
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