The Best Times to Visit a Hospital
What are the best times to visit a hospital? Your patients don't want to spend their time in long queues, so make your hospital a better place to visit.
Read more
Visitor Experience 101 for Hospitals
Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.
Read more
The Importance of Greeting Your Patients
First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.
Read more
The Effect of No-Show Appointments on Patients and Hospitals
This is an in-depth article about the effects of no-shows on healthcare. Learn how missed appointments cost hospitals 150 billion dollars a year and how to reduce the no-show rates.
Read more
How to Implement a Queue Management System for Hospitals
How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...
Read more
A Hume Makes Online & Offline Shopping Seamless
Customer service values that historically allowed them to compete against countless competitors. Is your business set up to fight for another century?
Read more