Rauno Rüngas · March 16, 2015 Sign-In Sheets Don’t Work!
In theory, a sign-in sheet would gather the names and reason of visit to enable faster and better customer service. In reality, sign-in papers are messy.
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Kristaps Grinbergs · January 5, 2015 Business Intelligence Insights With Queue Management
Latvenergo uses the cloud-based queue management solution from Qminder, together with Oracle Business Intelligence tool.
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Kristaps Grinbergs · December 4, 2014 Cost efficiently improving customer service
How City of Surrey in Canada uses Qminder queue management system with a smart TV display. Qminder is used by governments too.
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Kristaps Grinbergs · November 13, 2014 Making Customer Service Personal
Lancaster Archery Supply uses cloud based queue management solution from Qminder and makes their customer service personal.
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Kristaps Grinbergs · November 4, 2014 Moving Latvenergo Queue Management to the Cloud
Latvenergo serves 20,000 customers per month. Moving to a cloud-based queue management system with Qminder helps track all clients.
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Kristaps Grinbergs · June 26, 2014 Excellent customer service at Verizon
Verizon Wireless uses tablet based queue management system by Qminder. Managing foot traffic of the #1 retailer in the USA.
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