Qminder Blog
Kirill Tšernov · December 7, 2018 4 Easy Ways to Modernize Patient Waiting Room Experience
Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.
Read more Kirill Tšernov · December 5, 2018 It’s a Christmas Miracle: Improving Santa Queues
Santa Claus can fly over the entire world in a single night, but can he handle queues? Find out how to improve the queue experience for mall Santa visitors.
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Elizabeth Price · November 27, 2018 4 Levels of Customer Loyalty: How to Keep Your Clients
Customer loyalty is no longer a mystery. Dive into our guide to four stages of consumer loyalty and what to do as a business owner to achieve loyalty.
Read more Kirill Tšernov · November 23, 2018 The Periodic Table of Customer Service Elements
Customer relationship, like all relationships, is built on chemistry. In today's class, we are looking at the periodic table of customer service elements.
Read more Kirill Tšernov · November 21, 2018 6 Customer Experience Trends in Healthcare
Patient experience becomes more and more important. To help serve patients better, take a look at six main customer experience trends in healthcare.
Read more Kirill Tšernov · November 20, 2018 Nurturing Workplace Happiness in Customer Service [Part 2]
What can a manager do to help employees achieve workplace happiness? Find out in the second part of our guide to employee satisfaction.
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