Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

Visitor Experience 101 for Hospitals

Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.

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By Kirill Tšernov Kirill Tšernov ·

The Importance of Greeting Your Patients

First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.

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By Kirill Tšernov Kirill Tšernov ·

The Effect of No-Shows on Patients and Hospitals

Missed appointments cost healthcare 150 billion dollars a year. How does it happen and how to stop hospitals from losing money? The system needs to change.

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By Hyun Lee Hyun Lee ·

How to Implement a Queue Management System for Hospitals

How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...

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By Hyun Lee Hyun Lee ·

A Hume Makes Online & Offline Shopping Seamless

Customer service values that historically allowed them to compete against countless competitors. Is your business set up to fight for another century?

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By Hyun Lee Hyun Lee ·

Why Hospital Sign-In Sheets Are Not Effective

Many hospitals are still using sign-in forms for patient registration. Is there a good alternative to paper sign-in sheets? There is a time-saving way...

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