Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

4 Easy Ways to Modernize Patient Waiting Room Experience

Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.

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By Kirill Tšernov Kirill Tšernov ·

It’s a Christmas Miracle: Improving Santa Queues

Santa Claus can fly over the entire world in a single night, but can he handle queues? Find out how to improve the queue experience for mall Santa visitors.

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By Elizabeth Price Elizabeth Price ·

4 Levels of Customer Loyalty: How to Keep Your Clients

Customer loyalty is no longer a mystery. Dive into our guide to four stages of consumer loyalty and what to do as a business owner to achieve loyalty.

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By Kirill Tšernov Kirill Tšernov ·

The Periodic Table of Customer Service Elements

Customer relationship, like all relationships, is built on chemistry. In today's class, we are looking at the periodic table of customer service elements.

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By Kirill Tšernov Kirill Tšernov ·

6 Customer Experience Trends in Healthcare

Patient experience becomes more and more important. To help serve patients better, take a look at six main customer experience trends in healthcare.

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By Kirill Tšernov Kirill Tšernov ·

Nurturing Workplace Happiness in Customer Service [Part 2]

What can a manager do to help employees achieve workplace happiness? Find out in the second part of our guide to employee satisfaction.

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