Qminder Blog
Kirill Tšernov · October 19, 2018 Why Take-a-Number Systems Suck: A Comprehensive Analysis
Many companies ask us, What are the cons of take-a-number machines? The correct question is, What are the advantages? Truth is, there are none.
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Giorgi Lobzhanidze · October 18, 2018 Inside the Mind of Generation X: Millennial Spending Habits
What makes Millennials tick and stand apart as customers? Time to unravel the mystery that is the mind and spending habits of the Generation X.
Read more Giorgi Lobzhanidze · October 16, 2018 Customer Experience Vs. Product: What’s More Important?
Customer experience versus product: what should you invest in to get the most bang for your buck? CX is increasingly more relevant to business success.
Read more Giorgi Lobzhanidze · October 12, 2018 Customer Experience Is the New Marketing
Is customer experience the new marketing? Spoiler: It is. The question is, how to properly harness all the benefits from investing in customer experience.
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Scott Matthews · October 10, 2018 Stress Management Tips for Customer Service Pros
Stress always goes hand in hand with customer service. To help you keep a cool head when talking to customers, follow these stress management tips.
Read more Kirill Tšernov · October 4, 2018 iShop Guatemala: How to Reduce Wait Times by Half
iShop is the leading Apple Premium reseller in the Republic of Guatemala. The secret to their success? Simple, they care about customer experience.
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