Qminder Blog

create customer happiness with data
By Dana Hooshmand Dana Hooshmand ·

Create Happiness in Face-to-Face Customer Service With Data

Is that data really that all-powerful? Here's how to build a closed-loop performance management system and bring your customers happiness.

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2018 best articles qminder
By Kirill Tšernov Kirill Tšernov ·

Qminder Blog 2018: A Year in Review

2018 is over, and this is a chance for us to look back and see how far we've come. Here are some of the best articles we've written in 2018.

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best customer service tips
By Nextiva Nextiva ·

25 Important Data-Driven Customer Service Tips

There are so many great customer service tips, it's hard to keep them all in your head. But with this new infographic, you will always keep them handy.

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retail calendar
By Kirill Tšernov Kirill Tšernov ·

2019 Retail Holiday Calendar

The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday with our retail calendar 2019.

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millennial generation z customers
By Jomel Alos Jomel Alos ·

Millennials vs Gen Z: How Their Customer Care Preferences Compare

Does generational gap exist when it comes to customer and marketing? Let's see how the purchasing preferences of Millennials and Generation Z compare.

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healthcare waiting room improve
By Kirill Tšernov Kirill Tšernov ·

4 Easy Ways to Modernize Patient Waiting Room Experience

Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.

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