Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

The Power of Using Customer Names

What's in a name? If it comes to your customers and your business, then a lot. There is a science to using your customers' names for that personal touch.

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By Kirill Tšernov Kirill Tšernov ·

Why Great Customer Service Begins With a Smile

There's no better way to know that your customer service is working than see your customer smile. But should you too turn your frown upside down?

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By Kirill Tšernov Kirill Tšernov ·

5 Easy Steps to Better Waiting Line Experience

Every customer wants to have a better waiting line experience. But what steps you need to take to provide them with this experience? Tune in to find out.

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By Kirill Tšernov Kirill Tšernov ·

2018 Retail Holiday Calendar

The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday thanks to a retail calendar 2018.

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By Kirill Tšernov Kirill Tšernov ·

Long Waiting Times Cost You Sales

Long waiting times and their effect on sales: why customers' boredom equals less profit for your business, and how to improve your failing queuing strategy.

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By Kirill Tšernov Kirill Tšernov ·

Excellent Tasting Experience From Plate by Plate

Plate by Plate, an annual tasting event, not only promotes often-neglected voices of its local community but also offers exceptional visitor experience.

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