Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

Do You Really Provide Great Customer Service?

You probably think you already provide great customer service, but how can you tell? There are several signs you're on the right track with your service.

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By Kirill Tšernov Kirill Tšernov ·

4 Simple Strategies to Improve Customer Satisfaction

Improving customer satisfaction is just a matter of choosing the right strategy. For those just starting out with customer experience, here's a quick guide.

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By Kirill Tšernov Kirill Tšernov ·

5 Questions to Ask Your Customers

Any great development starts with the right question. And what better way to ask this question than during a customer survey?

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By Kirill Tšernov Kirill Tšernov ·

The Future is Here — New Qminder Feature

Greeting customers is important but also tedious. If only there was someone to do it for you... No worries, your savior is here — and his name is Steve.

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By Gloria Kopp Gloria Kopp ·

7 Ways to Make Customers Happy With Your Writing Skills

Is writing important to customer service? If you don't want to scare potential customers away, you need to learn this 7 valuable writing skills.

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By Kirill Tšernov Kirill Tšernov ·

Ola Visitor Management System

Ola, one of the largest ride-sharing companies, proves that customer service matters. With Qminder's help, they hope to improve their service even further.

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