Qminder Blog

customer retention strategies
By Eva Wislow Eva Wislow ·

7 Customer Retention Strategies That Really Work

Getting customers is one thing, but how do you retain them? Customer retention is no easy task, unless you try these 7 tested and proven strategies.

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location service data
By Kirill Tšernov Kirill Tšernov ·

Use Location Data for Better Customer Experience

To improve your customer service, you should take full advantage of location data. Analyze what your location are doing right and replicate the effect.

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good customer service habits
By Kirill Tšernov Kirill Tšernov ·

9 Healthy Habits of Customer Service Agents

Customer service is something you can always get better at. As long as you stick to these healthy habits of customer service, you should enjoy success.

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provide great customer service
By Kirill Tšernov Kirill Tšernov ·

Do You Really Provide Great Customer Service?

You probably think you already provide great customer service, but how can you tell? There are several signs you're on the right track with your service.

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customer satisfaction strategies
By Kirill Tšernov Kirill Tšernov ·

4 Simple Strategies to Improve Customer Satisfaction

Improving customer satisfaction is just a matter of choosing the right strategy. For those just starting out with customer experience, here's a quick guide.

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customer survey questions
By Kirill Tšernov Kirill Tšernov ·

5 Questions to Ask Your Customers

Any great development starts with the right question. And what better way to ask this question than during a customer survey?

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