Kirill Tšernov · May 23, 2019 Berkeley Rec Sports: Managing Visitor Experience
Passport renewal is usually characterized by long waiting times. But does it have to be this way? Berkeley Rec Sports proves that there is a solution.
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Giorgi Lobzhanidze · May 22, 2019 How to Overcome the Biggest CX Challenges: #QminderAsks
Customer experience is not a sprint but a marathon, complete with hurdles. In today's #QminderAsks, we review CX challenges and how to overcome them.
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Kirill Tšernov · May 13, 2019 What Game of Thrones Can Teach You About Customer Service
Game of Thrones may be a fantasy series, but its lessons has real life applications. Learn customer service the right way, through the GoT quotes.
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Kirill Tšernov · April 24, 2019 LHV: Managing 170,000+ Clients With a Digital Queuing System
What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.
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Kirill Tšernov · April 22, 2019 5 Key Takeaways From the X4 Conference
The X4 experience management conference organized by Qualtrics gathers the world's leading experience experts under one roof. Here are 5 lessons from it.
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Giorgi Lobzhanidze · April 22, 2019 How to Make Your Business Eco-Friendly: #QminderAsks
QminderAsks comes back just in time for the Earth Day. Learn the best green practices and make your business truly eco-friendly.
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