Qminder Blog

mowasalat transport company qatar
By Kirill Tšernov Kirill Tšernov ·

Mowasalat: Effectively Handling Over 7,000 Drivers

Mowasalat, a forward-thinking transportation company from Qatar, is a shining example of how to treat employees fairly, and help them achieve more.

addressing customers by first name
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Why You Should Use Customer Names: #QminderAsks

QminderAsks brings you the opinions from the world's best experts on a customer service topic. Our first episode: Why you should use customer names.

wow customer service
By Ester Brierley Ester Brierley ·

Deliver Wow Customer Service: 5 Ways to Improve Waiting Experience

It's the experience economy, and your customers want you to "wow" them. Even waiting experience is greatly improved through wow customer service.

digital queue management in healthcare
By Kirill Tšernov Kirill Tšernov ·

Qminder Ebook Is Here! Digitizing Queue Management in Healthcare

You asked for it, and now it's here — Qminder's book on healthcare queue management, full of tips on patient experience, staff management, and much more!

japan customer service phrases
By Kirill Tšernov Kirill Tšernov ·

7 Japanese Words That Teach Great Customer Service

What do we know about Japan? Anime, sushi, samurai, Kurosawa, and... customer service! Learn these 7 Japanese words to master their customer service craft.

how to serve great customer experience
By Kirill Tšernov Kirill Tšernov ·

Dear Customer Service People: A Love Letter From Qminder

It's Valentine's Day! As lovers around the world exchange gifts and love letters, we sing serenades to people who most deserve it — customer service staff.

Page 24 of 62