Qminder Blog
Kirill Tšernov · November 13, 2017 4 Signs Your Queue Strategy Is Working
How can you tell whether your queue strategy is working? There are at least 4 clear signs you should look out for, which show you're on the right track.
Read more Kirill Tšernov · November 10, 2017 4 Reasons Your Customer Service Strategy Isn’t Working
Have your customer service efforts been tanking lately? Identify one of 4 reasons why your customer service strategy isn't working anymore.
Read more Kirill Tšernov · November 8, 2017 Which Superhero Are You? A Customer Service Personality Test
Ever wanted to be a superhero? Maybe you are one already — a customer service superhero, that is. Tune in to our channel to find out your secret persona.
Read more Kirill Tšernov · November 3, 2017 How Technology Can Improve Queue Management
Want to make your customers experience good queuing? Thing is, you can't improve queue management without the helping hand of technology.
Read more Kirill Tšernov · November 1, 2017 The Survivor’s Guide to Black Friday Sales
Black Friday is coming! To help you not only live through this shopping season but also come out on top, we present The Survivor's Guide to Black Friday.
Read more Kirill Tšernov · October 30, 2017 Make Your Customer Service Unbearable, In 4 Easy Steps
There are so many guides on how to achieve success, but not a single one on how to properly frustrate your customers. Don't worry, we've got your covered!
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