Mowasalat: Effectively Handling Over 7,000 Drivers
Mowasalat, a forward-thinking transportation company from Qatar, is a shining example of how to treat employees fairly, and help them achieve more.
Read more
Why You Should Use Customer Names: #QminderAsks
QminderAsks brings you the opinions from the world's best experts on a customer service topic. Our first episode: Why you should use customer names.
Read more
Deliver Wow Customer Service: 5 Ways to Improve Waiting Experience
It's the experience economy, and your customers want you to "wow" them. Even waiting experience is greatly improved through wow customer service.
Read more
Qminder Ebook Is Here! Digitizing Queue Management in Healthcare
You asked for it, and now it's here — Qminder's book on healthcare queue management, full of tips on patient experience, staff management, and much more!
Read more
7 Japanese Words That Teach Great Customer Service
What do we know about Japan? Anime, sushi, samurai, Kurosawa, and... customer service! Learn these 7 Japanese words to master their customer service craft.
Read more
Dear Customer Service People: A Love Letter From Qminder
It's Valentine's Day! As lovers around the world exchange gifts and love letters, we sing serenades to people who most deserve it — customer service staff.
Read more