Qminder Blog

improve customer experience
By Kirill Tšernov Kirill Tšernov ·

Can a Queue System Improve Customer Experience?

For all the talk about the uses of queue management system... Can it help you improve customer experience? Find out in our article! (But the answer is yes.)

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develop customer experience strategy
By Kirill Tšernov Kirill Tšernov ·

3 Things to Keep in Mind When Building a CX Strategy

If you don't want your customer experience efforts to go in vain, you need to build a solid CX strategy. Here are 3 things you should keep in mind!

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disney queueing tactics
By Kirill Tšernov Kirill Tšernov ·

Disney and the Art of Queuing

As an entertainment empire, Disney knows a thing or two on how to keep customers happy and engaged despite long wait times. Take a cue from the Big Mouse.

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eye care services
By Kirill Tšernov Kirill Tšernov ·

EyeSite Gives You the Best Eye Care Experience

Good customer service is as important in the eye care industry as it is in retail. Is your eye care business ready to provide great patient experience?

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retail queue management system at geekhampton
By Kirill Tšernov Kirill Tšernov ·

GeekHampton Retail Queue Management Solution

GeekHampton uses Qminder retail queue management to improve in-store customer experiences and better serve its visitors.

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make customer service personal
By Kirill Tšernov Kirill Tšernov ·

How to Make Customer Service Personal

Each customer is an individual, with their own preferences. How do you adapt your services to their needs and make their customer experiences feel personal?

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