Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

4 Reasons Your Customer Service Strategy Isn’t Working

Have your customer service efforts been tanking lately? Identify one of 4 reasons why your customer service strategy isn't working anymore.

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By Kirill Tšernov Kirill Tšernov ·

Which Superhero Are You? A Customer Service Personality Test

Ever wanted to be a superhero? Maybe you are one already — a customer service superhero, that is. Tune in to our channel to find out your secret persona.

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By Kirill Tšernov Kirill Tšernov ·

How Technology Can Improve Queue Management

Want to make your customers experience good queuing? Thing is, you can't improve queue management without the helping hand of technology.

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By Kirill Tšernov Kirill Tšernov ·

The Survivor’s Guide to Black Friday Sales

Black Friday 2019 is coming! To help your business put on its best face for the coming shopping holiday, we've prepared this Survivor's Guide to Black Friday Sales.

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By Kirill Tšernov Kirill Tšernov ·

Make Your Customer Service Unbearable, In 4 Easy Steps

There are so many guides on how to achieve success, but not a single one on how to properly frustrate your customers. Don't worry, we've got your covered!

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By H.P. Queuecraft H.P. Queuecraft ·

🎃 Tales From the Queue, Volume 1

Fork of lightning, roll of thunder... Fear not, for the true horror is yet to begin. Thumb through our Necronomicon of gripping stories of queuing horrors.

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