Qminder Blog

By Hyun Lee Hyun Lee ·

The Impact of Poor Customer Service on Retail

89% of consumers stop doing business with a company due to bad customer service. Still think you can keep ignoring the impact of poor customer service?

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By Hyun Lee Hyun Lee ·

Qminder Wins Awards from FinancesOnline

Qminder wins two awards from FinancesOnline - one of the biggest B2B and SaaS review platform. With our exceptional UX, we won the hearts from both our own customers and from the reviewers.

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By Kirill Tšernov Kirill Tšernov ·

How Retail Benefits From Amazing Customer Experience

Why should you reduce wait time and build amazing experiences for your customers? There are two major benefits to improving your customer loyalty...

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By Kirill Tšernov Kirill Tšernov ·

The Psychology of Queuing As a Key to Reducing Wait Time

How to reduce wait time for your customers? First, understand the psychology of queues. There are a lot of unspoken rules about queuing...

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By Hyun Lee Hyun Lee ·

Tavex Exchange Retail Queue Management

Tavex uses Qminder queue management to stand out from the crowd, and to manage all incoming visitors to their retail exchange offices.

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By Kirill Tšernov Kirill Tšernov ·

4 Ways to Solve Queuing Problems

The key to reducing wait time and making queues shorter is to make them enjoyable. Here are 4 simple ways to solve queuing problems.

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