Customer Service Lessons From the Airline Industry
If you want to improve customer experience, you look everywhere for inspiration. Even airlines can teach you a thing or two about customer service.
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4 Knows of Tailored Customer Service
A service tailored to your customers: sounds great, but there are things to know if you want to provide it. In fact, here are 4 knows of personal service.
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Oakland Airport Employee Management
Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.
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8 Powerful Ways to Empower Your Employees
Power to the people! Want your business to grow and flourish? Then invest in employee empowerment. After all, you and your employees are one team.
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How to Win Back the Hearts of Customers
Is there a rewind button when it comes to customer service? Can you really win back your lost customers? You might, if you follow these guidelines.
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Customer Service Strategy, as Taught by Star Wars
Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.
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