Kirill Tšernov · September 13, 2017 Customer Feedback as a Way to Great Customer Experience
For a business, nothing is more valuable than customers leaving honest feedback about service. Customer feedback is the best way to evaluate your success.
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Kirill Tšernov · September 7, 2017 Millennials and Your Next Queuing Strategy
Millennials are the largest generation of customers in the US. If a business wants to succeed, it needs to understand how millennials queue up.
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Kirill Tšernov · September 5, 2017 The Secret to Hospital Growth Is Patient Experience
“Patient” is another word for “customer”. Why not apply the retail standards of customer experience to healthcare? See your hospital grow as a result.
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Kirill Tšernov · August 31, 2017 Why Schools Need Queue Management
From enrollment to admission office, schools have problems with managing queues. Can a queuing solution help with that? It's time for a lesson on queuing.
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Kirill Tšernov · August 29, 2017 5 Reasons Why Your Customers Leave for Competitors
39% of consumers will avoid your shop after one negative experience. Want to know what makes them leave? Here are 5 main reasons to take into account...
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Kirill Tšernov · August 23, 2017 How to Implement a Queue Management System for Retail
How to implement a queue management system in retail — everything you wanted to know about queuing solutions and customer service but were afraid to ask.
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