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Qminder Blog

improve business with customer feedback
By Kirill Tšernov Kirill Tšernov ·

Customer Feedback as a Way to Great Customer Experience

For a business, nothing is more valuable than customers leaving honest feedback about service. Customer feedback is the best way to evaluate your success.

retail queuing strategy millennials
By Kirill Tšernov Kirill Tšernov ·

Millennials and Your Next Queuing Strategy

Millennials are the largest generation of customers in the US. If a business wants to succeed, it needs to understand how millennials queue up.

hospital benefits patient experience
By Kirill Tšernov Kirill Tšernov ·

The Secret to Hospital Growth Is Patient Experience

“Patient” is another word for “customer”. Why not apply the retail standards of customer experience to healthcare? See your hospital grow as a result.

queue management system at school
By Kirill Tšernov Kirill Tšernov ·

Why Schools Need Queue Management

From enrollment to admission office, schools have problems with managing queues. Can a queuing solution help with that? It's time for a lesson on queuing.

reasons retail customers leave
By Kirill Tšernov Kirill Tšernov ·

5 Reasons Why Your Customers Leave for Competitors

39% of consumers will avoid your shop after one negative experience. Want to know what makes them leave? Here are 5 main reasons to take into account...

queue management system in retail
By Kirill Tšernov Kirill Tšernov ·

How to Implement a Queue Management System for Retail

How to implement a queue management system in retail — everything you wanted to know about queuing solutions and customer service but were afraid to ask.

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