Hyun Lee · August 16, 2017 The Impact of Poor Customer Service on Retail
89% of consumers stop doing business with a company due to bad customer service. Still think you can keep ignoring the impact of poor customer service?
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Hyun Lee · August 10, 2017 Qminder Wins Awards from FinancesOnline
Qminder wins two awards from FinancesOnline - one of the biggest B2B and SaaS review platform. With our exceptional UX, we won the hearts from both our own customers and from the reviewers.
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Kirill Tšernov · August 10, 2017 How Retail Benefits From Amazing Customer Experience
Why should you reduce wait time and build amazing experiences for your customers? There are two major benefits to improving your customer loyalty...
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Kirill Tšernov · August 4, 2017 The Psychology of Queuing As a Key to Reducing Wait Time
How to reduce wait time for your customers? First, understand the psychology of queues. There are a lot of unspoken rules about queuing...
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Hyun Lee · August 2, 2017 Tavex Exchange Retail Queue Management
Tavex uses Qminder queue management to stand out from the crowd, and to manage all incoming visitors to their retail exchange offices.
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Kirill Tšernov · August 2, 2017 4 Ways to Solve Queuing Problems
The key to reducing wait time and making queues shorter is to make them enjoyable. Here are 4 simple ways to solve queuing problems.
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