Maris Pärnamets

Senior Sales Manager at Qminder

Maris Pärnamets is the Senior Sales Manager at Qminder, with over six years of experience in sales and customer success within the queue management industry. Maris specializes in collaborating with government clients, designing tailored solutions to enhance customer journeys, streamline operations, and deliver data-driven results.

Maris began her career at Qminder in customer success, where she quickly progressed into sales management roles. Her growth reflects a deep commitment to improving client outcomes and fostering long-term relationships. She excels in implementing smart queue management systems that eliminate physical lines, reduce crowding, and leverage actionable analytics to boost service performance.

Maris gained hands-on experience in supervisory, operational, and sales roles across diverse industries. This background sharpened her leadership, communication, and client-focused skills, which she now applies to help businesses transform their service delivery.

Maris holds a Master’s degree in International Tourism Business Administration (Distinction) and a Bachelor of Science in International Tourism Management (First Class) from University College Birmingham. Her academic achievements and professional expertise underscore her passion for optimizing customer experiences and empowering organizations to achieve measurable success.

Maris's most recent articles

7 Ways Personalized Service Can Transform Customer Satisfaction

7 Ways Personalized Service Can Transform Customer Satisfaction

The Benefits of Appointment Scheduling Software in DMV and City Hall

The Benefits of Appointment Scheduling Software in DMV and City Hall

Customer Satisfaction – Make Your Customer Addicted to Your Business

Customer Satisfaction – Make Your Customer Addicted to Your Business

Top 10 Qless Alternatives for a Queue Management System

Top 10 Qless Alternatives for a Queue Management System

9 Best Strategies to Reduce No-Shows

9 Best Strategies to Reduce No-Shows

How Queue Management Software Helps Government Offices

How Queue Management Software Helps Government Offices

How to Choose a Queue Management System?

How to Choose a Queue Management System?

Public Sector Customer Service: Challenges and Best Practices

Public Sector Customer Service: Challenges and Best Practices

Government Customer Experience: Challenges & Best Practices

Government Customer Experience: Challenges & Best Practices

Best Queue Management Systems in 2025

Best Queue Management Systems in 2025

How to migrate to Qminder from Qless

How to migrate to Qminder from Qless

32 Best Virtual Queue Systems – Free & Paid

32 Best Virtual Queue Systems – Free & Paid

Top 5 Qudini Alternatives for a Queuing System

Top 5 Qudini Alternatives for a Queuing System

How to Boost Patient Experience - 7 Essential Software Solutions

How to Boost Patient Experience - 7 Essential Software Solutions

25+ Best Patient Queuing Software

25+ Best Patient Queuing Software

35+ Best Waitlist App and Software

35+ Best Waitlist App and Software

4 Strategies to Reduce the Turnover Rate Among Medical Receptionists

4 Strategies to Reduce the Turnover Rate Among Medical Receptionists

A Guide to Implementing Queue Management Systems

A Guide to Implementing Queue Management Systems

How Cannabis Retail Benefits From Queue Management

How Cannabis Retail Benefits From Queue Management

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