Hyun Lee · May 13, 2015 The Age of the Customer Matters
How do you manage customers of various age groups? It matters if your customer is 25 or 35 years old.
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Hyun Lee · April 28, 2015 How to Make Queues Shorter
Having a queue means you have clients, but you may be missing out on sales. Improve customer service and experience to make waiting times better.
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Kristaps Grinbergs · April 17, 2015 Sprint boosts sales by creating a personal environment
How Sprint boosted sales creating a personal environment using Qminder queue management system.
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Rauno Rüngas · March 16, 2015 Sign-In Sheets Don’t Work!
In theory, a sign-in sheet would gather the names and reason of visit to enable faster and better customer service. In reality, sign-in papers are messy.
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Kristaps Grinbergs · January 5, 2015 Business Intelligence Insights With Queue Management
Latvenergo uses the cloud-based queue management solution from Qminder, together with Oracle Business Intelligence tool.
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Kristaps Grinbergs · December 4, 2014 Cost efficiently improving customer service
How City of Surrey in Canada uses Qminder queue management system with a smart TV display. Qminder is used by governments too.
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